Shipping and Delivery Policy
Draft policy, to be confirmed by Thread & Reel. Message us on WhatsApp if you have a question before ordering.
Where we deliver
Every gift is made by hand in Hyderabad and shipped across India by courier. Fresh flowers and fruit platters are confirmed city by city on WhatsApp before you pay.
When your order is ready
Every gift is made to order. Most orders are ready in 3 to 7 days; bulk, wedding and event orders take longer. We confirm your delivery date on WhatsApp before we start.
How we deliver
Depending on your location, we deliver ourselves or send your order by courier. Delivery charges, if any, are confirmed with your order.
Delays
If something outside our control delays your order, such as courier delays or weather, we will tell you as soon as we know.